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Terms & Conditions

Last Updated: January 15, 2026 | Effective Immediately

1. Introduction & Acceptance of Terms

Welcome to Migcloth ("we," "us," "our"). These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("user," "customer," "you") and Migcloth governing your access to and use of our website, products, and services.

Important: By accessing our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you must immediately discontinue use of our services.

2. Account Registration & Security

To access certain features, you may be required to register an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately of any security breach or unauthorized use
  • Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or engage in fraudulent activities.

3. Orders, Pricing & Payments

Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or inventory limitations.

Pricing: All prices are displayed in your selected currency and include applicable taxes unless stated otherwise. We reserve the right to adjust prices at any time without prior notice.

Payment Terms: Full payment is required before production begins. By providing payment information, you represent that you are authorized to use the payment method. Failed payments may result in order cancellation.

4. Made-to-Order Production Policy

All products are made-to-order, meaning production begins only after successful payment confirmation and order verification.

Cancellation & Modification Window: Orders may be modified or canceled within 6 hours of purchase or before entering production—whichever comes first. After this period, changes cannot be accommodated as production may have commenced.

Customer Responsibility: You are solely responsible for verifying all order details including size, color, design, and shipping information before completing your purchase.

We are not liable for errors in customer-submitted designs, incorrect size selections, or design dissatisfaction after production has begun.

5. Shipping, Delivery & Risk of Loss

Processing Time: Made-to-order items typically require 3-5 business days for production before shipping.

Shipping Times: Estimated delivery times are provided for reference only. We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.

Risk Transfer: Risk of loss or damage to products passes to you upon delivery to the shipping carrier. Title to physical products transfers upon full payment and shipment.

International Orders: You are responsible for any customs duties, taxes, or import fees. We cannot guarantee delivery to countries with shipping restrictions.

6. Returns, Refunds & Warranty

Limited Return Policy: Due to the custom nature of our products, returns, exchanges, or refunds are strictly limited to items that are defective, damaged during shipping, or incorrect due to our error.

Non-Returnable Circumstances: "Change of mind," size issues, color variations (due to monitor differences), design dissatisfaction, or minor printing imperfections are not eligible for returns or refunds.

Defective Items: Report defective items within 7 days of delivery with clear supporting photos. Approved claims may result in replacement, reprint, or partial refund at our discretion.

Warranty: Products come with a 30-day warranty against manufacturing defects. This warranty does not cover damage from normal wear, improper care, or accidental damage.

7. Intellectual Property & Design Approach

At Migcloth, we create designs inspired by various sources while respecting intellectual property rights. We maintain a balanced approach to copyright matters.

Our Design Philosophy: We create transformative designs inspired by various cultural and online sources. We strive for originality while acknowledging that inspiration comes from many places.

Balanced Copyright Approach:

  • We respect valid copyright claims and investigate thoroughly
  • We protect against false or abusive claims
  • Each claim receives individual attention and fair consideration
  • We consider fair use and transformative aspects

Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal shopping purposes. Commercial use, reproduction, or distribution of our designs without express written permission is prohibited.

Copyright Claims Process:

We follow a fair investigation process for copyright claims. Valid claims with substantial evidence are addressed promptly, while incomplete or potentially abusive claims undergo thorough review. See our DMCA Policy for detailed procedures.

Trademarks: All Migcloth trademarks, service marks, and trade names are proprietary. Use of our branding without authorization is strictly prohibited.

8. Protection Against Abuse & False Claims

We take measures to protect our business and legitimate operations from malicious activities, false claims, and abusive behavior.

Anti-Abuse Measures:

  • Claim Verification: We verify the validity and completeness of all claims
  • Evidence Requirement: Substantial evidence required for content removal
  • Bad Faith Monitoring: We track patterns of potentially abusive behavior
  • Legal Protection: False claims may result in legal consequences

Warning: Knowingly submitting false claims, engaging in malicious reporting, or attempting to abuse our systems may result in legal liability for damages, including costs and attorneys' fees. We take perjury and abuse of process seriously.

Business Protection: We reserve the right to reject claims that appear to be made in bad faith, lack substantial evidence, or seem intended to harm our business operations rather than protect legitimate rights.

9. Limitation of Liability & Indemnification

Limitation of Liability: To the fullest extent permitted by law, Migcloth's total liability for any claim shall not exceed the purchase price of the products in dispute. We shall not be liable for any indirect, incidental, or consequential damages.

Indemnification: You agree to indemnify and hold harmless Migcloth, its officers, and employees from any claims, damages, or expenses arising from your breach of these Terms, misuse of services, violation of any laws, or submission of false claims.

Force Majeure: We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including copyright claims or disputes.

10. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia.

Preferred Resolution: We believe in resolving issues through friendly discussion and mutual understanding. Contact us directly with concerns, and we'll work together to find fair solutions.

Formal Disputes: If informal resolution fails, disputes shall be settled through appropriate legal channels in Indonesia. Both parties agree to attempt amicable resolution before pursuing formal proceedings.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

Continued Use: Your continued use of our services after changes constitutes acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates.

Material changes will be notified via email or website notice, but we are not obligated to provide individual notifications.

12. Contact Information & Notices

For questions about these Terms or to serve legal notices, please contact us through our Contact Page or at:

Migcloth Legal Department

Email: [email protected]

Response Time: Within 5-7 business days for legal matters

Acknowledgement

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

Effective Date: These Terms are effective as of January 15, 2026.